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Voice-Enabled Regional Supermarket
Retail & Voice Technology

Voice-Enabled Regional Supermarket

Apna Bazar

Location

Multiple Cities, India

Team Size

Local Startup

Duration

5 Months

Main Result

32 Regional Voices Supported

The Challenge

Apna Bazar, a regional supermarket startup, wanted to revolutionize grocery shopping for India's diverse linguistic landscape. Traditional e-commerce platforms were text-heavy and excluded millions of users who couldn't read or preferred voice interaction. They needed a production-ready platform that could understand and respond in any of India's 32 regional languages, making supermarket shopping accessible to everyone regardless of literacy or language barriers.

The Solution

We built a comprehensive voice-enabled supermarket platform from the ground up:

Production-Grade Platform:

• Voice-Controlled Operations — Complete platform operable through voice commands in 32 Indian regional languages

• Advanced Speech Recognition — Multi-language NLP engine supporting Hindi, Bengali, Tamil, Telugu, and 28 other regional languages

• Product Database Integration — Comprehensive catalog with voice-searchable product information and regional naming

• Payment Integration — Secure voice-guided payment processing with multiple payment methods

• Testing & Quality Assurance — Extensive testing across all supported languages and voice variations

• Accessibility-First Design — Platform designed for users with varying literacy levels and disabilities

• Real-Time Voice Feedback — Conversational AI providing shopping assistance and product recommendations

• Regional Language Support — Localized content, pricing, and cultural context for each regional market

Results

95% Accuracy

Voice Recognition

Across 32 regional languages

70% Voice Usage

User Adoption

Voice vs manual ordering preference

3x Faster

Order Completion

Voice-powered checkout speed

+85%

Accessibility Reach

Literacy-independent user base

Key Insights

  • 32-language voice support made the platform accessible to 90% of India's population
  • Voice-first design increased order completion rates by eliminating text-based barriers
  • Regional language processing required extensive training data and cultural context understanding
  • Voice-guided shopping reduced cart abandonment by 60% through real-time assistance
  • Production testing across languages ensured reliability in diverse linguistic environments
  • Payment integration with voice confirmation improved security and user trust
  • Platform successfully launched in 5 major Indian cities with 50,000+ active users

Ready to achieve similar results?

Let us show you how Nurahex can transform your business like we did for Apna Bazar.